For FORSELL GROUP, customer satisfaction always comes first. The second but no less important priority is quality, namely:
- Delivery of products that meet the highest safety standards to customers.
- Building consumer’s confidence through training and meeting their demands and expectations.
- Utilisation of staff capacity by improving the system of incentive payments and creating optimal working conditions.
- A quality control system has been introduced in the company to meet the customers’ needs.
FORSELL GROUP operates according to the international quality standards and, therefore, is in compliance with the highest level of sanitary and engineering requirements that guarantee the safety and quality of the goods. All internal business processes are designed to meet the legal and ethical requirements as well as the working conditions of employees.